Wednesday, May 25, 2011

Hidden Lesson. Find It.

Dear guy who came in for a hot water bottle,

Thank you for making me smile the rest of my shift with the "I don't believe this" look you shared with me over how some people just stop listening at a question after the first few words. And also for the "Oh god, I can't believe this," look when the 2nd and 3rd time of repeating the question was once again answered with a totally wrong answer.

When finally, the correct one came, you made me stop feeling like a sub-par sales assistant by deliberately taking the hot/cold pack from my colleague and giving it to me with a twinkle in your eyes and a "I'll take it". That was a snub on my colleague, for sure.

Thank you for the smile after you paid for the item, you certainly gave my esteem a boost. I do hope you come again.



Lioness Without A Pride said...

I didn't get the lesson I didn't get it!

Hanis. said...

The lesson is .....

Listen properly. Most sales assistant/people tend to listen to only the first few words and end up looking stupid.

Furree Katt said...



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